Terms & Conditions

Our Return Policy:

Hair products can be exchanged within 14 days of purchase with receipt, no cash back, all refund credits will be put on a Parisian gift card for future purchases or can be exchanged for another product. Skincare and makeup products are final sale. Products can be returned to the salon to avoid shipping charges. 

Orders will be processed within 24 hrs of receiving the purchase order. Orders placed on weekends or holidays will be processed 48hrs after receiving the order. Holidays include: 

New Year Day

Memorial Day

4th of July

Labor Day



Lost in Transit:

We are not responsible for items lost in transit by carrier.

Damaged Products

If your products are received damaged, please email our customer service at customerservice@parisiandayspa.net or call 860-632-2144 to exchange the product. 

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